Cookie Policy

Introduction

DigitalTenant ("we," "our," or "us") uses cookies and similar tracking technologies on our website (www.digitaltenant.com) and our application (app.digitaltenant.com). This Cookie Policy explains what cookies are, what types of cookies we use, and how you can manage your cookie preferences.

By using our website, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you can adjust your browser settings or use our cookie preference center to manage your choices.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies can be "persistent" or "session" cookies:

Persistent cookies remain on your device for a set period or until you delete them
Session cookies are deleted when you close your browser

Types of Cookies We Use

1. Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure access to your account, and remembering your login status. The website cannot function properly without these cookies.

Cookie Name	Purpose	Duration
session_id	Maintains your login session	Session
csrf_token	Security - prevents CSRF attacks	Session
cookie_consent	Stores your cookie preferences	1 year
auth_token	Authentication and secure access	30 days

You cannot opt out of essential cookies as they are required for the site to function.

2. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Cookie Name	Purpose	Duration
_ga	Distinguishes unique users	2 years
_ga_*	Maintains session state	2 years
_gid	Distinguishes unique users	24 hours
_gat	Limits request rate	1 minute

Information collected includes:

Pages visited and time spent on each page
How you arrived at our site (referral source)
Your general geographic location (city/country level)
Device type, browser, and operating system
Click patterns and scroll behavior

We use Google Analytics with the following privacy settings: IP anonymization enabled, data sharing with Google disabled, no cross-device tracking without consent.

3. Marketing Cookies (Optional)

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Cookie Name	Purpose	Duration
_fbp	Facebook advertising pixel	3 months
_gcl_au	Google Ads conversion tracking	3 months
ref_code	Tracks referral program	60 days

Information collected may include:

Browsing activity across websites (for retargeting)
Interaction with our ads on other platforms
Conversion tracking (e.g., if you signed up after clicking an ad)

4. Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Cookie Name	Purpose	Duration
theme	Remembers display preferences	1 year
language	Stores language preference	1 year
recent_properties	Recently viewed properties	30 days

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies. The third parties that set these cookies include:

•

Google Analytics - Website analytics

•

Google Ads - Advertising

•

Meta (Facebook) - Advertising

•

Stripe - Payment processing

•

TransUnion - Tenant screening services

How to Manage Cookies

Using Our Cookie Preference Center

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer. This allows you to:

View which cookies are active
Enable or disable optional cookie categories
Withdraw consent for previously accepted cookies

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific sites
Block all cookies
Delete all cookies when you close your browser

How to manage cookies in popular browsers:

Chrome: Settings → Privacy and Security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies

Note: Blocking or deleting cookies may impact your experience on our website. Some features may not work properly without essential cookies.

Cookie Retention Periods

Cookie Type	Typical Retention
Session cookies	Deleted when browser closes
Essential cookies	Up to 30 days
Analytics cookies	Up to 2 years
Marketing cookies	Up to 3 months
Functional cookies	Up to 1 year

Your Rights

Depending on your location, you may have certain rights regarding cookies and tracking technologies:

For California Residents (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights

For EU/UK Residents (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

DigitalTenant

Email: privacy@digitaltenant.com
Website: www.digitaltenant.com/contact