How to Add or Edit Units

A unit is a rentable space inside a property, such as an apartment, office or storage space. Use this guide to add a unit to a property you already have, update a unit's details, or delete a unit.

Before you start

• Every new unit uses one unit of your subscription. If you have none left, upgrade first under Settings → Subscription.
• Have the details ready: unit name, monthly rent, size in sq ft, and for residential properties the number of bedrooms and bathrooms. Amenities, a description and photos are optional.
• If you are a team member and see Access Denied or No Access, ask your account owner to give you the Rentals → Units permission under Settings → User Roles.

1. Add a unit from the Properties list

This is the quickest way to add a unit.

1. Go to Properties and find the property.
2. Click the ⋮ menu on its row, then Add unit. This option is not shown for archived properties.
3. The Add Unit window opens. The top box shows the Property Type and how the unit count will change (for example 4 → 5).
4. Fill in the Unit Details:
   • Unit Name (required). It is filled in as the next number, such as "Unit 5". Change it if you use your own numbers, such as "2B".
   • Bedrooms and Bathrooms (required for residential properties only).
   • Unit Size (sq ft) (required).
   • Rent Amount (required). This is the monthly rent.
   • Amenities, Description and Images (optional). The first image is used as the cover.
5. Click Add Unit. You will see Unit added and the list refreshes.

If you click Cancel or the X after typing, the app asks Discard changes? Choose Keep Editing to go back to the form.

2. Add a unit from the property's Units tab

1. Open the property and go to the Units tab.
2. Click Add New Unit. If your plan has no units left, you will see No Units Remaining. Click Proceed to open the subscription page.
3. On the Add Unit Details page, the Property Title is filled in for you.
4. Fill in Unit Name, Rent Amount, Bedrooms, Bathrooms and SqFt. You can also add amenities, a description and images.
5. Click Save. You will see Unit Added Successfully, then a Go to Property Details button.

For commercial properties, this page still asks for bedrooms and bathrooms. Enter 0 in both, or use the Properties list method above instead.

3. View a unit

Click the unit name, or ⋮ → View. The unit page has these tabs: Overview (photos, description, amenities), Leases, Tenants, Tasks, Notes and Files.

The Units page in the sidebar lists every unit across all your properties. It has no Add button, because units are always added from a property.

4. Edit a unit

1. Click ⋮ → Edit on the unit's row (on the property's Units tab or the Units page), or open the unit and use the ⋮ menu at the top right.
2. On Edit Unit Details, update the Unit Name, Rent Amount, SqFt, Bedrooms, Bathrooms (residential only), amenities, description or images. The Property Title cannot be changed here.
3. Click Save. You will see Unit Updated Successfully.

Changing the Rent Amount here changes the unit's listed rent. It does not change the rent on an existing lease. To change lease rent, edit the lease.

5. Delete a unit

1. On the property's Units tab or the Units page, click ⋮ → Delete on the unit's row. To delete several, tick their boxes and click Delete above the table. You can also delete from the unit's own page with ⋮ → Delete.
2. In Confirm Delete, check the message. Deleting a unit also deletes any listing for it, and it cannot be undone.
3. You will see Unit deleted successfully! The unit is freed up on your plan.

If you see Unit Deletion Failed, the message explains why, for example the unit still has a lease. Remove or end whatever is linked first, then try again.

Good to know

• New units show as Vacant until a lease is added.
• If you click Save and no success message appears, the change was not saved. Refresh the page and try again. For new units, adding from Properties → ⋮ → Add unit will show you the reason if something goes wrong.
• The Notes and Files tabs on a unit page are shared with the whole property. Put the unit name in the note title so you can tell them apart.
• If Delete does nothing, ask your account owner to check that your role includes the Delete permission for units.
• Next steps: create a listing for vacant units, add tenants, then create a lease on the unit.

Need help?

Email us at support@digitaltenant.com, or use the Help button in the bottom-right corner of your dashboard.