How to Create a Listing

Create a listing to advertise a vacant unit. Once it's published, you get a public link that applicants can use to view the unit and apply.

Before you start

• You need the Rentals → Listings → View permission. Account owners have it. If you see Access Denied when you try to open the Listings page, ask your account owner to give you access under Settings → User Roles.
• Make sure your unit record is complete. The listing uses the rent, beds, baths, square footage, amenities, description and photos from the unit. You can't type these in the listing form, so fix the unit first if anything is wrong.
• Have these ready: a listing title, the lease duration, the date the unit is available, your smoking and pet policy, and any pet deposit or monthly pet rent.
• Optional: the security deposit, parking, which utilities the tenant pays, a virtual tour link, the contact details to show, and a minimum credit score or monthly income.

1. Open the listing form

Either:

• Go to Rentals → Listings and click Add Listing. In the Select a Unit to List window, search or filter by Portfolios or Properties, click a unit under AVAILABLE UNITS, then click Continue to Wizard.
• Or go to Rentals → Units (or a property's Units tab) and click Create Listing in the unit's Listing column.

If the unit's Listing column says Continue Listing or Edit Listing, a listing already exists. Don't start a new one. See How to Edit or Pause a Listing.

The form has 3 steps: Property & Listing Details, Settings and Review & Publish.

2. Property & Listing Details

The top card shows the details that come from your unit record, and the first photo is marked COVER. To change any of these, click Edit in Unit Settings. Do this before you fill in the rest of the form, because anything you've typed is cleared when you leave.

1. Enter a Title, for example "Spacious 3BR near downtown".
2. Under Lease Terms, enter the Security Deposit (optional), choose the Lease Duration and pick the Available Date.
3. Under Pet & Smoking Policy, choose whether Smoking Allowed and Pet Allowed. If you allow pets, enter the Pet Deposit and Monthly Pet rent. Enter 0 if there's no fee.
4. Under Parking (optional), enter the number of spaces and tick the types of parking.
5. Under Tenant Pays (optional), tick the utilities the tenant pays.
6. Click Next.

Clicking Next saves your listing as a draft. If you stop here, the unit shows Continue Listing.

3. Settings

Each setting is an on/off switch. Extra fields appear when you switch one on.

• If you leave contact info off, applicants can still message you with the Contact Property Manager button on the listing. They just won't see your name, phone or email.
• With Accept Tenant Passport on, applicants can apply with their Tenant Passport or with standard screening. With it off, they can only use standard screening. In Colorado, landlords must accept a portable tenant screening report from applicants. A Tenant Passport works as one.
• Screening requirements are shown on the listing for information only, with a note that meeting them doesn't guarantee approval. Applicants below them can still apply.

Click Next to save your settings.

4. Review & Publish

Check the three summary cards. Use Previous to fix anything, then click Publish.

After it's published

A You're Live! screen shows your public listing link.

• Click the copy icon to copy the link and share it with applicants or paste it into ads.
• Click View Listing to see the page as applicants see it.
• Click Back to Units to go back.

Your listing now shows as Active under Rentals → Listings, and the unit's Listing column says Edit Listing.

Good to know

• If the rent, photos or beds are wrong on the listing, update the unit, then come back to the listing.
• If a unit isn't in Select a Unit to List, it may already have a listing or draft. Check the Listings page and the unit's Listing column.
• If you see Minimum monthly income cannot be negative., check the income amount. The message can appear under the credit score field.
• If you see Virtual tour URL is required., paste the link or switch the virtual tour off.
• Keep your title and description in line with fair housing rules. Avoid references to race, religion, national origin, sex, familial status or disability.

What to do next

1. Click View Listing and check the public page.
2. Share the link, or use Share Listings on the Listing page to share all your active listings at once.
3. Watch for applicants. Tenant Passport applicants appear under Contacts → Tenant Applicants, and standard applicants under Contacts → Prospects.
4. When the unit is rented, turn the listing off.

Need help?

Email us at support@digitaltenant.com, or use the Help button in the bottom-right corner of your dashboard.