How to Edit or Pause a Listing

You can change a listing's details, pause it when you stop taking applications, turn it back on, finish a draft and share your listing links.

Before you start

• You need the Rentals → Listings → View permission. Account owners have it. If you see Access Denied when you try to open the Listings page, ask your account owner to give you access under Settings → User Roles.
• Rent, photos, beds, baths, amenities and the description come from the unit, not the listing. To change them, edit the unit under Rentals → Units.

1. Find your listing

Go to Rentals → Listings. Use search or the filters (Portfolio, Property, Unit, Listing Status, Lease Status). You can switch between the Table and Cards views.

2. Pause a listing or turn it back on

1. Find the listing on the Listings page.
2. Flip the switch in the Actions column (Table view) or at the bottom of the card (Cards view).
   • Off: the listing becomes Unlisted.
   • On: the listing becomes Active.
3. Refresh the page to make sure the new status has been saved. If it flips back, try again.

A draft can't be switched on until you finish it.

3. Edit a listing

1. Open the edit form:
   • On the Listings page, click the ⋯ menu → Edit (Table view), or Edit Listing on the card (Cards view).
   • Or go to Rentals → Units and click Edit Listing in the unit's Listing column.
2. The same 3-step form opens with your saved details. Make your changes.
3. Click Next on each step. Each step saves when you click Next.
4. On Review & Publish, click Publish.

The You're Live! screen appears again with your public link.

4. Finish a draft listing

1. Click Continue Listing on the unit, or ⋯ → Edit on the draft in the Listings page.
2. The form opens at the next unfinished step.
3. Check the switches on the Settings step. If your draft was saved after the first step only, Accept Tenant Passport, New Inquiry Submitted and Tenant Passport Completed may be off. Turn them on if you want them.
4. Finish the steps and click Publish.

5. View a listing

On the Listings page, click the unit name, or ⋯ → View. This opens a read-only Listing Details page. To see what applicants see, open your shared link or use View Listing on the You're Live! screen.

6. Share your listings

• One listing: click ⋯ → Share, then Copy Link. This only shows for active listings.
• All active listings: click Share Listings, then Copy Link. This opens a public Find Your Next Home page with all your available rentals.

Good to know

• If you show contact info on the listing, check the Contact choice on the Settings step each time you edit. It goes back to Landlord when the form opens, so pick Property Manager again if that's what you want.
• Finish your edits with Publish. If you use Save Draft & Exit on a live listing, check its status on the Listings page afterwards.
• If you edit an Unlisted listing and click Publish, check the status afterwards and use the switch to set it the way you want.
• Listings can't be deleted. To stop taking applications, turn the listing off. It's kept so you can use it again later.
• If you see Listing Not found, refresh the page and check the listing still appears on the Listings page.

What to do next

1. After any change, open your public link and check it looks right.
2. When the unit is rented, turn the listing off so applications stop.
3. Review applicants under Contacts → Tenant Applicants and Contacts → Prospects.

Need help?

Email us at support@digitaltenant.com, or use the Help button in the bottom-right corner of your dashboard.