Choose whether you get notification emails, pop-up alerts and sounds. These settings are personal, so each team member sets their own.
Before you start
- Team members need Notification access in their role. View access lets them see the page. Edit access lets them change it.
1. Open your notification settings
- At the bottom of the sidebar, click Setting.
- Click the Notification card.
The page heading is NOTIFICATION.
2. Turn each switch on or off
| Switch | What it does |
|---|---|
| Email Notifications | Updates and alerts sent to your registered email. |
| Push Notifications | The pop-up alert that appears inside DigitalTenant while you have it open. This is not a phone notification. |
| Sound & Vibration | The sound the app plays when a new notification arrives. |
Orange means on and grey means off. There is no Save button. Your change saves on its own, and the switches grey out for a moment while it saves.
To double-check a change, refresh the page and look at the switches again.
Good to know
- Turning off Push Notifications only stops the pop-up. New notifications still appear in your notification list.
- Pop-up and sound changes apply straight away.
- Switch flipped back after a refresh? The change didn't save. Check your internet connection and try again.
- No sound with Sound & Vibration on? Click anywhere on the page once, and check your browser tab isn't muted.
- Still getting some emails after turning off Email Notifications? Contact our support team and send us an example.
- "Access Denied" asking for "Notification Updation" access? Your role can view this page but not change it. Ask the account owner for edit access to Notification.
- "You don't have permission to access this page"? Ask the account owner to give your role access to Notification.
Need help?
Email us at support@digitaltenant.com, or use the Help button in the bottom-right corner of your dashboard.
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