How to Set Up Your Company Info

Add your company name, logo, contact details and business address so your account is set up with the right information. It takes about 2 minutes.

Before you start

The account owner can always edit company info. Team members need Company Information access in their role to save changes.
Have these details ready:
- Company name
- Company email. It can't already be used by another company in DigitalTenant.
- Company phone number (10 digits)
- Business address (US only)
- Your logo as a .png, .jpg or .jpeg file (optional)

In the sidebar, go to Settings and click the Company Information card. The page heading says Company info.

Under Your Company Logo, click the upload circle and choose a .png, .jpg or .jpeg file. You can skip this and add a logo later.

Company Name
Email: a valid email that no other company uses.
Phone: exactly 10 digits, with no country code.
Address: start typing and pick your address from the dropdown. This fills in City, State and Zip Code.
Country: always USA.
Zip Code: exactly 5 digits.

Click Create the first time, or Save when you are updating existing info.

You will see Company info created successfully or Company info updated successfully.

Button grayed out? It turns on once you change something. Edit a field or the logo first.
"Email already in use!" Another company already uses that email. Use a different company email.
"Phone number must be 10 digits" or a zip code error? Check the length. Phone is 10 digits and zip code is 5.
Logo won't upload? Use a .png, .jpg or .jpeg file.
"Failed to Update company info"? Try saving again.
"Access Denied" when you save? Your role can view this page but not change it. Ask the account owner for Company Information edit access.

Email us at support@digitaltenant.com, or use the Help button in the bottom-right corner of your dashboard.

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