DigitalTenant
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Help for Tenants

Step-by-step guides for every part of DigitalTenant.

67 published guides

Guides for Tenants

7 guides
Tasks· 3 min readHow to Submit a Maintenance RequestLearn how to report a repair problem to your landlord, add photos, and follow the progress of your maintenance request.BeginnermaintenancerepairstasksDocuments· 2 min readHow to View and Download Your Renters Insurance PolicyLearn how to find, view, print and download the renters insurance policy you bought in DigitalTenant from your Documents page.Beginnerdocumentsrenters insurancepolicyTenant Passport· 1 min readHow to Share Your Tenant Passport with More LandlordsLearn how to share your valid Tenant Passport with another landlord and what the sharing limits mean.Beginnertenant passportsharelandlordGetting Started· 4 min readHow to Sign Up and Log In as a TenantLearn how to create your tenant account, accept your landlord's invite, log in, and reset a forgotten password.Beginnersign uploginpasswordPayments· 3 min readHow to Pay Your Rent OnlineLearn how to pay rent or any invoice from your landlord by bank transfer or card, and how to check that your payment went through.BeginnerrentpaymentsinvoiceProperties· 3 min readHow to Find Your Lease and Sign DocumentsLearn how to find your lease, sign lease documents, upload files and find your landlord's contact details on your Properties page.Beginnerleasepropertiessign documentsTenant Passport· 7 min readHow to Get and Complete Your Tenant PassportLearn how to buy a Tenant Passport, fill in your 8-step profile, verify your identity and share it with your landlord.Intermediatetenant passportrental applicationcredit report
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